September 15th, 2015: Great news - a CloudIQ arrived today, implementation starts on Wednesday.
Users are already excited.
Note: the SDR-IQ works well with the latest releases of Windows 10. This post is left for reference only.
It seems that there's a problem with the SDR-IQ and Windows 10 64-bit edition. First of all the reason other software such as the most excellent SpectraVue work is because they are 32-bit programs whereas SDR-Radio.com's software uses 64-bit executables on 64-bit editions of Windows.
Fortunately Ian Wade G3NRW determined that it's necessary to roll back the FTDI driver to v2.10.00. Here's his posting from the Yahoo! support group.
After a recent Windows 10/64 update, SDR Console stopped working with the SDR-IQ. One symptom was that although SDR Console recognized that
the SDR-IQ was plugged in, the program did not see the SDR-IQ's serial number. Investigation narrowed down the cause to Windows automatically
replacing an old version of the FTDI driver (22.214.171.124) with the latest version (2.12.14).
Attempts to solve the problem:
I tried uninstalling the latest FTDI driver and re-installing the older one. But this did not work. After much Googling to find out how to do it (discovering several snake oil methods on the way), I finally unearthed a method that does work.
How to replace newer driver version(s) with an older driver version:
This involves following the procedure at: https://technet.microsoft.com/en-us/library/cc730875.aspx
In my case I discovered no fewer than three instances of the FTDI driver. This was totally unexpected, and it was not until I had removed
all three that I successfully installed the older version of the driver.
Now SDR Console v3/0807 and v2/2381 finally work (very well) on my system -- I have been bereft and inconsolable without them!
Bottom line #1: Do not rely on Windows Device Manager to uninstall a driver. There may be other versions still lurking in the Driver Store.
Bottom line #2: Do not rely on Device Manager showing all the COM ports installed on the system. For example, it does not show VSPE virtual ports.
Bottom line #3: Simon, your mission, should you choose to accept it, is to make SDR Console play with the latest FTDI driver :-)
Do not rename entries for the SDR-IQ or SDR-14, this will confuse the software, When time permits this feature will be supported, but for the time being don't rename...
December 25th, 2016: SDR-IQ seems to be very much plug-and-play with Windows 10. As part of a debugging exercise a SDR-IQ was plugged into the development Windows 10 64-bit system, the drivers were downloaded and installed automatically, the SDR-IQ was found and started first time.