Here is a step-by-step guide to help you reset the software.
First try the Start Menu option - this starts the console and displays a small reset window very early in the program's processing life.
Note: These options apply to the main identity only.
Check the [_] Reset layout option and press ► Continue Startup. The layout information stored in the registry is ignored during the startup phase.
Use this option to remove the user settings selected with the Program Options. Selecting this option opens the Windows registry editor in the folder where your settings are saved, usually this folder is HKEY_CURRENT_USER\Software\SDR-RADIO.com (V3)\SDRSpectrum\Ident0 . You can safely delete the contents of this folder by selecting Del from the Edit menu.
The folder HKEY_CURRENT_USER\Software\SDR-RADIO.com (V3)\SDRSpectrum\Ident0_001 contains layout information, this folder can also be deleted with the registry editor.
Opens the Windows file explorer in the folder where definitions such as Favourites and Filter definitions are stored. If needed you can delete these files or better still move them to another folder.
This folder is C:\Users\<username>\AppData\Roaming\SDR-RADIO.com (V3)\SDRSpectrum\Ident0.
If all else fails then consider a full re-installation:
After verifying that all components have been removed from your system you can now install the latest and hopefully greatest version of this software.
If the software will not start then check for: