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Warning
You should only reset the program if you are experiencing erroneous behaviour such as regular crashes, or program freezes. If the software is working then it's always best to leave it as it is.
Start Menu

You can enter reset mode from the Windows Start menu by selecting the entry Reset Console.

When selected, a small Reset window is displayed, here you can reset your registry and user files.

Reset

To reset this program you must access the user settings which are stored in two places:

  1. Registry,
  2. File system.

Registry

To open the registry editor go to the Tools tab in the ribbon bar and select Registry. The registry settings contain window placement and layout configuration, the registry key is HKEY_CURRENT_USER\Software\SDR-RADIO.com (V3)\SDRSpectrum\Ident0. You can safely delete this folder and all subfolders.

You can also save your registry settings by selecting the Export option in the File menu, this file can be sent to the support team for error diagnosis.

The top level registry folder is HKEY_CURRENT_USER\Software\SDR-RADIO.com (V3), this can be deleted as a last resort (see below).

File System

To display your local file storage go to the Tools tab in the ribbon bar, click Files and select User Folder from the list. The files in this folder contain options such as radio definitions, favourites and filter definitions. It should not be necessary to remove these files, but you can always copy them to another folder for safe keeping and restore them later.

Check Your Computer

Some problems have in fact been caused by hard disk problems, not the software itself.

Here is a link from Microsoft to help you check for errors [link].

 
C++ Redistributables

When you install version 3 for the first time  two redistributables are installed:

  • C++ 2010 Redistributable
  • C++ 2013 Redistributable

You can reinstall these by selecting them from the Start menu (a Windows 10 menu is shown below).